Return Policy
Last Updated: Wed 19 Feb 2025.
30-Day Free Returns
We want you to love your 5-panel hat! If you’re unsatisfied, return it within 30 days of delivery for a full refund or exchange.
Conditions for Returns
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Yes, we accept returns for defective and non-defective products
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Initiate returns by emailing contact@5-panelhat.com or calling +1 (771) 220-4656.
How to Return
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Contact Us: Email/call to request a return.
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Free Shipping Label: We’ll email a prepaid return label.
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Ship It Back: Drop off the package at any FedEx location.
Processing Time
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Allow 1-2 business days for us to process your return request.
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Once received, we’ll inspect the item and notify you within 3 business days.
Non-Returnable Items
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Hats showing signs of wear, damage, or missing tags.
Exchanges
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Exchanges are subject to availability. Contact us for assistance.
Questions?
Email contact@5-panelhat.com or call +1 (771) 220-4656.