What makes a hat a 5 panel hat?

A 5 panel hat is constructed from five fabric panels sewn together to create a low-profile crown, offering a sleek, modern look. The panels include two side panels, two top panels, and one front panel, making it ideal for custom designs and logos.

How can I customize a 5 panel hat?

You can customize a 5 panel hat through either embroidery or printing. Embroidery offers a premium, textured finish ideal for logos and simple designs, while printing allows for more complex designs and patterns. We offer free embroidery on orders of 5+ hats.

What's the turnaround time?

Production time is typically 3-5 days after design approval. Shipping takes 3-7 business days worldwide. Rush orders may be available upon request.

Is there a minimum order quantity?

No minimum order required. Orders of 5+ hats qualify for free embroidery. For orders less than 5 pieces, a small embroidery fee of $5 applies.

What sizes are available?

Our custom 5 panel hats feature an adjustable strap that fits head sizes from 56-58cm (22.04-22.83 inches), making them suitable for most adults.

Frequently Asked Questions (FAQ)

Shipping & Delivery

Q: How long does shipping take?
A: At 5-Panel Hat, we are committed to providing a seamless shopping experience. Orders are typically processed within 1-2 business days (Monday to Friday). Once shipped, delivery typically takes 2-4 business days (Monday to Friday).

Q: Do you offer free shipping?
A: Yes! At 5-Panel Hat, we offer free shipping on all orders within the United States. Tracking details are emailed once your order is dispatched.

Q: Do you ship internationally?
A: Currently, we only ship within the United States.

Returns & Refunds

Q: What’s your return policy?
A: We offer free 30-day returns on unused hats in original condition. View full Return Policy here.

Q: How do I start a return?
A: Email contact@5-panelhat.com with your order number, and we’ll send a prepaid return label.

Q: When will I get my refund?
A: Refunds are processed within 5 business days after we receive the returned product.

Product Details

Q: Are your hats true to size?
A: Yes! Check our sizing chart on product pages. If you’re unsure, email us for guidance.

Q: What materials are used?
A: We prioritize premium, breathable fabrics like organic cotton and recycled polyester. Material details are listed on each product page.

Q: Are these hats authentic/original designs?
A: Absolutely. We collaborate with trusted manufacturers and artists to ensure unique, high-quality designs.

Payments & Security

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express ( Shopify Payments )

Q: Is my payment information secure?
A: Yes! We use SSL encryption and PCI-compliant payment gateways. We never store credit card details.

Policies & Safety

Q: How do I contact customer support?
A: Reach us at:
📧 contact@5-panelhat.com
📞 +1 (771) 220-4656
📍 23 10th St E, Kalispell, MT 59901, United States

Q: Are your products ethically made?
A: Yes. We partner with suppliers who adhere to fair labor practices and eco-friendly processes.

Q: How accurate are your product photos?
A: We strive for true-to-life images. Colors may vary slightly due to screen settings, but we avoid misleading edits.

Still Have Questions?

Email us at contact@5-panelhat.com or call +1 (771) 220-4656. We’re here to help!

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